Kennerly Properties - May 2014
Hi Karl and Jean,
"Mike and I just wanted to let you know that we received excellent service
from both the company that came out to fix the ice maker as well as the
company that came to service the A/C unit. The two guys that came out to
service the A/C were very polite and did great work. Tonight, I went to turn
the air down some and noticed that the thermostat was blank. We called the
A/C company at 9:30 at night and they quickly called back. The manager or
possibly owner, Chad, walked me through how to fix the thermostat over the
phone. To ensure that it continues to work properly, he is also stopping by
in the morning to double check the unit. That is what we consider Excellent
customer service. We just wanted to share that with you so that you can
continue to use this company for other properties. I would highly recommend
Amy S and Mike C.
"Chad Sheffield is the owner of CAS Air Conditioning and Heating. I met him years ago, when our boys were on the same FFL football team. I remember asking him what CAS stood for, and he said those were his initials. For some reason CAS stuck in my head.
This past summer, after a weekend full of one of my boy’s baseball tournaments in the extremely hot Texas sun, we come dragging home about 4:45 on a +100 degree Sunday afternoon. It turned out our AC had gone out, and the... inside of our house was up to 87 degrees. My wife states that she is exhausted and is taking our children to a nearby hotel. I am welcome to come with them or stay and try to get the AC fixed. Luckily, I remembered Chad with CAS. To make a long story short, Chad was able to come over immediately, correctly diagnosed the problem, and had our home cooling down in about two hours. Remember, he was able to do all this on a Sunday night after 5:00 pm!
So, Chad and CAS get my highest recommendation for going above and beyond the call of duty. He is as honest as the day is long and is an expert AC problem solver. The only thing this guy is missing is a cape, because he is like Super Man! His son is an excellent athlete also!"
"Thank you once again to CAS AC, Chad and Jeromy for their absolutely timely and excellent customer service!!! We appreciate you coming out so quickly, and keeping us cool to entertain friends for the all important LSU game! Saved the day. Recommend CAS to everyone!!"
"Chad is the best heating and air conditioning man around. You call him and he is here as fast as he can be. Besides he is a good friend along with his family also"
"Chad is great, honest and upfront with the work needed."
"Chad is the best!"